What our Customers are saying About Us!
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I spent a week and a half trying to get rid of a car that would cost more than its’ value to get working properly. Two junk car removal services and a donation site flaked on me, and eventually I called these guys on the off chance they they could help. They had it handled and gone in two hours. Normally I don’t do reviews, but I appreciated the way they took a situation that had been dragging on and just resolved it.
David C. – March 2020
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Showed up within the two hour window. Friendly, professional and speedy. Everything you could want in a towing company with a fair price!
Bryan C. – February 2020
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Best towing experience ever! Alex was very professional and his friendly demeanor helped calm me down having a broken down car on the freeway. He arrived quicker than the estimated time and had me and my car at my mechanic’s shop quickly! Thank you A & H Towing Services in Bellevue!
Daily D. – February 2020
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Best towing conpany!
Chris S. – January 2020
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The only tow truck company that I would use on the Eastside or in Bellevue. Don’t waste time anywhere else, call A and H Towing.
Petya P. – January 2020
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Absolutely amazing customer experience, they solved my immediate problem (jump start) quickly and then went an extra mile to make sure that I won’t have any issues later on. If you are trying to decide which company to call — look no further.
Viacheslav R. – December 2019
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Great customer service. Tow truck arrived on time just like I was told. Very friendly. Thanks again for your help!
Jonathan W. – November 2019
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A huge satisfied experience serviced by this company. Fast and reliable, showed up by the appointment time and even willing to pick me up from a different location and drive me to my car garage. Strongly recommend!!!
Yun L. – November 2019
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The driver came relatively quick and went through the time to explain how the towing service worked and what steps I could take to get my car back to normal again. Very professional and friendly. Would recommend👌🏼
Zaynab A. – October 2019
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Awesome! Arrived on time, professional & FAST!!! Really know what they’re working on – they knew EVERYTHING about my BMW. Got her hooked up and on our way in no time. Let’s be real – no wants looks forward to getting a tow but if you need one A&H is the way to go.
EDDIE N. – September 2019
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I did not expect getting my car towed to be such a delightful experience! Five star professionalism. Five star experience. Five star people. I called to get a quote about towing my car out of a underground garage. The battery died and would not start, even after several jumping attempts. They came and got the car started in under a minute and gave me options on next steps. I felt safe, taken care of and understood. We got the car out of the garage and it was taken to my repair shop. After about 15 minutes, I realized I had left my apartment keys somewhere in the car. I called in a panic and was told no problem-they’ll look and swing by with my keys. Sure enough, within five minutes, they came back with a smile. I can’t recommend them enough. From the minute we shook hands hello, all my stress melted away. If you ever need a tow on the east side-call A & H Towing Services! You won’t regret it!
Kara M. – August 2019
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This company saved me last night when my car just stopped on 405 while headed home. Within 30 minutes after I called them, one of their guys showed up and took me and my car to my home. The driver was extremely polite and proffessional. Love them!
Kristina S. – May 2019
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**PLEASE READ**
”If you have any issues regarding your car and need help towing give Keenan a call. Arrow & Hook Towing is not like any other towing company that provides terrible customer service. We needed assistance with our car due to a car accident and need it to be towed. Arrow & Hook Towing is very professional and doubled checked our car was carefully taken care of. Keenan is honest with his price with no hidden fees and also provided useful advises. Arrow & Hook Towing made our miserable post car accident process way better by the end of the day. We definitely recommend Arrow & Hook Towing for anyone who’s seeking a friendly, trusting, and caring towing company.”
E. LEE – March 2019
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I used their reservation page to make an appointment to have my Mercedes transported to the dealership in Bellevue. They showed up om the day and time I requested and everything went without any issues. Very professional.
Dejan K. – March 2019
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I recently needed to move a large mechanic’s toolbox (probably 1500 lbs) from my former place of work to my home garage. I have quite a large sum of money tied up in this box and tools, so I was concerned about getting it moved safely. Kenan from Arrow and Hook did a great job getting it loaded up and moved to my home without damage, and was a great guy to chat with as well. I would definitely use his services again in the future!
Chris T. – February 2019
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“This was by far the best road side assistance I’ve ever received and I’ve had quit a few. Arrow and hook went above and beyond and expectations I had when getting my vehicle towed. He went above and beyond the call of duty and went out of his way to provide unbelievable service considering my situation was a very difficult tow and job. I will recommend arrow and hook to my friends and family and to anyone that wants a five star experience whether having a Vehicle tower or just requiring road size assistance. I will use hook and arrow for all my service needs in the future. Thank you for a hard job done well Keenan. Outstanding 👌👌👌”
R. LANGE – January 2019
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“Was the only company that would help me out being stuck on a slushy road. Did not take his day out on me like the other companies I talked to. He even helped me out by putting air in my tire afterwards! Service was incredible, very nice guy!
N. BECK – January 2019
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Our car got stuck during the snow storm. They made an effort to come out to help us out! The quote was very reasonable and they were very friendly.
Seung Y. – January 2019
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“Kenan did and outstanding job! He did exactly what he said he would do AND when he said he would do it. Very thorough and reasonable price too. A & H is the ONLY place to call on the Eastside.”
E. DEBERRY – December 2019